Frequently Asked Questions

Find the answers to our most frequently asked questions:

You will be able to pay by credit card, Paypal, or bank transfer, depending of which ones you are allowed to use by the dealer who will take care of your order.

However, be careful if you pay by bank transfer, we process orders at the moment we receive their payement. Be sure to do it quickly to be delivered as soon as possible.
If you are still logged to the website with your account, you can request a renewal by clicking on the button for this purpose on the personal information modification page.

If you are no longer logged in to your account, just type your email address on the login page and request a change by clicking on the "Forgotten your password?" link.

Then, in both cases, you will receive an email address with a link that will redirect you to the website to set a new password.
If you still get in trouble to log in to your account, let us know through the contact section or the live support.
Remote mechanical diagnosis is not the most effective way to help precisely with breakdowns you can have with your vehicle, but still contact us if you need some advices, we will try to help you as best as we can.
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